Mitilo answers your business phone when you can't: it books appointments, gives prices and opening hours, and notes who wants a call back. On your usual number, at any hour.
Choose an industry for the demo:
Answer: it's Mitilo, acting as your business's assistant. You have three minutes to book, order or ask a question.
No call? Check the number and try again.
At the hair salon it knows how long a colour takes, at the dentist's it recognises an emergency, at the garage it knows how long a service takes. You only add opening hours, prices and information. Choose a sector to see how it answers.
Vets
Physiotherapists
Garages
Plumbers and electricians
Beauty salons
Hotels and B&Bs
Cafés and bakeries
Restaurants and trattorias
PizzeriasIt also works for doctors, psychologists, estate agents, professional firms and companies. If your business is not listed, we set it up for you.
All industries
From your phone you turn on call forwarding to Mitilo: always, or only when the line is busy or you don't answer. Customers keep calling your usual number.
With your business name, your opening hours and your prices. It reads availability from the diary and prices from your list. When there is no answer, it doesn't improvise: it notes the question and passes it on to you.
Bookings and orders go into your calendar and the customer area, with a transcript of every call. Anyone who asks for you leaves their name, number and reason.
It knows how long each service takes, checks the diary and only offers free slots. Never two clients at the same time.
It finds the booking, offers another time and frees up the old one. You don't have to do anything.
It quotes the prices on your price list. If a caller asks about something that isn't listed, it doesn't guess a figure: it takes their name and number so you can call back.
It answers with the information you wrote. When there is no answer, it notes the question and passes it on to you.
Restaurants and pizzerias too: tables, covers and takeaway orders, with your menu.
If the caller speaks Italian, German, French or Spanish, it carries on in their language.
A customer calls the hair salon: Mitilo offers the free slots, answers about the price and parking, and puts the appointment in the diary. In under a minute.
Both voices are synthetic, the customer's too, and they sound the way they do on the phone.
In the customer area you see who called, why and how it ended: a booking, an order or a request to be called back. In the diary you mark closures and changes: Mitilo applies them from the next call.
Sign in with email or a Google account. Each owner sees only their own business; transcripts are deleted automatically after ninety days.
| Time | From | Outcome |
|---|---|---|
| 20:47 | +39 3•• •223 | Haircut · YRV99 |
| 20:31 | +39 3•• •518 | Colour |
| 20:12 | +44 7•• •904 | Blow-dry · English |
| 19:58 | +39 3•• •076 | Call back |
| 19:40 | +39 0•• •311 | Information |
Monday: closed. Mitilo tells callers and doesn't book appointments.
One monthly fee, with telephony included: we pay for the line and the calls. No minimum term, cancel whenever you like.
€29/month
120 minutes of conversation a month
Recommended
€59/month
500 minutes of conversation a month
€119/month
1,400 minutes of conversation a month
Speech recognition, understanding and voice synthesis run on our own servers. No data is sent to third-party artificial intelligence services.
Transcripts are deleted after ninety days. Phone numbers are masked in technical logs.
Calls reach Mitilo only through the phone carrier's network, which signs every request: nobody else can get into your line. In the customer area each owner sees only their own business.
You remain the controller of your customers' data; Mitilo is the processor, under a specific agreement. On every call Mitilo introduces itself as a virtual assistant.
Can't find the answer you need? Write to us: a person will reply.
Write to [email protected]No. From your phone you turn on call forwarding to Mitilo, always or only when you are busy or don't answer. Customers keep calling your usual number, and forwarding can be turned off at any time.
As long as it takes to gather your business information: opening hours, services, prices and frequent questions. We take care of the number and tell you as soon as it answers; all you do is turn on call forwarding.
Mitilo doesn't make things up. It tells the customer, takes their name, number and reason for calling and passes them on to you straight away: you find them in the customer area, among the call-back requests.
Yes. At the start of the call Mitilo introduces itself as your business's virtual assistant, as required by the EU Artificial Intelligence Act. The conversation stays natural: it answers in about a second, asks one question at a time and can be interrupted.
Yes. You connect your calendar, for example Google Calendar, and bookings are recorded automatically. Your own appointments count as taken slots, and a day marked as closed stays closed. You can also use the diary in the customer area.
It stays on our servers, in the European Union, and never goes through third-party artificial intelligence services. Transcripts are deleted automatically after ninety days. The number you leave for the demo is only used to call you; we write to you about anything else only if you ask us to. The details are in the privacy notice.
Leave your number and we'll call you within seconds: you'll hear Mitilo answer as if it worked at your business.
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